New Import from HelpDocs, Zendesk, Intercom and more →

Answers before the ticket.

The hosted help center that replaces HelpDocs or GitBook. Static site on the edge, instant search, a widget inside your app — for a flat $15.

No credit card · No per-seat fees · See a live demo help center ↗

// 01 — product

Everything a help center needs. Fast by default.

Every publish builds a static site served from a CDN. Nothing to crash, nothing to scale. Free tools: llms.txt checker and FAQ generator.

✎

Markdown editor

Live preview, drag-and-drop images, drafts and published, drag to reorder.

⌕

In-browser search

The index is built when you publish. Millisecond results, no search server.

◎

Custom domain + SSL

help.yourcompany.com with automatic certificates. No kbshelf branding, even on Starter.

◐

Your brand

Logo, brand colour and custom CSS for full control. Light and dark mode built in.

⟁

AI & SEO ready

sitemap.xml, meta tags, structured data, llms.txt and a .md version of every article.

↯

One-click migration

Paste your current help center URL or upload a zip of Markdown files.

// 02 — widget

Help inside your app. One line of code.

A lightweight script opens search and articles without pulling users out of your product. Fewer tabs, fewer tickets.

Open the demo help center ↗

<script src="https://cdn.kbshelf.com/w.js"
  data-kb="acme" async></script>
// 03 — migration

Paste your URL. Get your help center back in minutes.

The importer reads your current help center — HelpDocs, Zendesk Guide, Intercom, Help Scout, GitBook, Freshdesk, Crisp or any site with a sitemap — and brings over categories, articles and images as clean Markdown drafts. You review, then publish. A help center of a few hundred articles usually comes over in under 10 minutes; very large ones take longer.

$ import https://help.acme.helpdocs.io
✓ 7 categories found
✓ 63 articles → Markdown
✓ 148 images copied
→ preview: acme.kbshelf.com
// 04 — insights

Know what to write next.

“Was this helpful?” on every article and a list of searches that came back empty — your content backlog, ready-made.

Articles rated helpful30 days
87.4%▲ 6.2%
Zero-result searches7 days
“invoice vat”42×
“export pdf”27×
“api rate limit”19×
“change email”11×
// 05 — pricing

Flat price. Unlimited articles. No seat tax.

Starter

Get your help center live today.

$15/mo
Start free trial
  • 1 knowledge base
  • 3 editors
  • Unlimited articles
  • Custom domain + SSL
  • No kbshelf branding
  • In-app widget

ProPOPULAR

For teams with several products.

$49/mo
Start free trial
  • 3 knowledge bases
  • 10 editors
  • Unlimited articles
  • Custom domains + SSL
  • No kbshelf branding
  • Everything in Starter

Business

For serious support operations.

$99/mo
Start free trial
  • Unlimited knowledge bases
  • Unlimited editors
  • Unlimited articles
  • Custom domains + SSL
  • No kbshelf branding
  • Priority support

AI add-on

Answers generated from your own articles.

+$19/mo
Join the waitlist
  • “Ask AI” on site and widget
  • Answers cite your articles
  • Monthly quota included
ToolCheapest paid planPer seat
kbshelf$15/mono
HelpDocs$129/mo ($99/mo billed yearly)No
KnowledgeOwl$100/moNo
Helpjuice$249/moNo
GitBook$65/site + $12/user per monthYes
Crisp$95/moNo
HelpKit$19/moNo

Your new help center,
live today.