14 days free No credit card. Cancel anytime.

Flat pricing. No seat tax.

Unlimited articles, your own domain with HTTPS and no kbshelf branding on every paid plan.

Plans

Starter

Get your help center live today.

$15/mo
Start free trial
  • 1 knowledge base
  • 3 editors
  • Unlimited articles
  • Custom domain + SSL
  • No kbshelf branding
  • In-app widget

ProPOPULAR

For teams with several products.

$49/mo
Start free trial
  • 3 knowledge bases
  • 10 editors
  • Unlimited articles
  • Custom domains + SSL
  • No kbshelf branding
  • Everything in Starter

Business

For serious support operations.

$99/mo
Start free trial
  • Unlimited knowledge bases
  • Unlimited editors
  • Unlimited articles
  • Custom domains + SSL
  • No kbshelf branding
  • Priority support

AI add-on

Answers generated from your own articles.

+$19/mo
Join the waitlist
  • “Ask AI” on site and widget
  • Answers cite your articles
  • Monthly quota included

On the roadmap

  • Pro3 languages, password-protected knowledge base, 1-year analytics
  • BusinessSSO and a private knowledge base behind login
  • AI add-on (+$19/mo)“Ask AI” on your help center and widget, answers cite your articles
// what you pay elsewhere

The same job, a fraction of the price.

Cheapest paid plan of each tool, monthly list price as published by the vendor.

kbshelf Starter
$15/mo
GitBook
$65/site + $12/user per month
Crisp
$95/mo
KnowledgeOwl
$100/mo
HelpDocs
$129/mo ($99/mo billed yearly)
Helpjuice
$249/mo

Questions

What happens after the trial?

Pick a plan and keep going. If you don’t, publishing pauses and your site goes offline a week later. Your articles stay in your account.

Do editors cost extra?

No. Each plan includes a number of editors (3, 10 or unlimited) at the same flat price.

Can I use my own domain?

Yes, on every plan. Point a CNAME at us and HTTPS is issued automatically.

Can I move my current help center?

Paste its URL, or upload a zip of Markdown files. Articles, categories and images come over as drafts; a few hundred articles usually take under 10 minutes.

Is there a limit on articles or traffic?

No article limit. Sites are static files served from a global CDN, so traffic spikes don’t matter.

How do I pay?

By card through Stripe, monthly. Invoices with your company details are in the billing portal.

Start your help center today.